Accessibility Statement

Salem University is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please call our Customer Service team at 304-326-1482 or email our team at with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

Formal Accessibility Grievance Process

To submit a complaint or grievance related to web site accessibility, please contact:

Mrs. Barbara McClain
Executive Assistant to the President
223 West Main Street
Salem, WV 26426
Phone: (304)326-1234
Fax: (304)326-1106

Please provide the following information about your grievance:

  • Your full name, home address, city, state, zip code, home phone number, and email address;
  • Description of accessibility issue that is the basis for your grievance with as much detail as you are able to provide; and
  • The relief you are seeking.

You will receive a written reply acknowledging your submission within five (5) business days. This reply will indicate the steps the university is taking to address the matter.

You also may make a formal complaint to the United States Department of Education by various means. The contact information is as follows:

United States Department of Education
Region III
Office for Civil Rights
The Wanamaker Building, Suite 515
100 Penn Square East
Philadelphia, PA 19107-3323